Trial (non-bridal)

The person whose name appears on this booking, known as "Client", understands that no booking will proceed without this agreement. By confirming booking, the Client agrees to read through and abide by this policy and inform any additional person(s) to be serviced.

Booking Fee

• A non-refundable deposit is required to secure all appointments.
• The deposit is 50% of the total cost of the service.
• Balance must be paid in cash at commencement of appointment.
  

Early Start Fee

• A surcharge of $50 is involved for bookings outside of business hours.
• Bookings before 6am are charged $35 per hour.
  

Late Arrival

•  A 15 minute grace period will be given to each Client. 
• After 15 minutes, a late fee of $50 will be charged on top of final balance. 
• After 20 minutes, the appointment will be cancelled and the deposit will NOT be refunded. 

Cancellation

• The deposit is non-refundable, unless the appointment is cancelled by the Artist due to unforeseen reasons.
• The Makeup Artist reserves the right to refuse service to the Client(s) who have infectious conditions or display inappropriate, abusive or threatening behaviours. If services are refused the booking fee will not be refunded. 

Rescheduling 

• In order to reschedule your booking, you must send us an email at least 48 hours prior to the scheduled appointment.
• This would allow your deposit to be credited towards a new appointment.
• Clients may only reschedule once with initial deposit.
• Rescheduled appointment must be within a 3 month period.

Guests

• Notify us if you are bringing any guests. Our salon is female friendly so male visitors may be denied access to the studio.
• NO children allowed in the studio.

Preparation

• Please come to your appointment prepared. 
• It is preferred that you have an inspiration photo ready.
• If you would like to add an additional service, be sure to include it when booking.
• If not, notify us prior to your booking. Service may be declined if requested at the last minute.
  

Health and Safety

• Any allergies and/or skin conditions should be reported prior to application.
  

Photo and Video Release

• Photos and/or videos may be taken for promotional use online and printed material.
• If you do not agree, please notify the Artist prior to any photography.
  

Unsatisfactory Service

• The Client is encouraged to communicate any concerns or dissatisfaction immediately during the makeup session or upon noticing the issue.
• Once service is complete, they are to pay FULL service amount.
  
  

* By confirming your appointment by deposit you are also declaring that you have read and agreed to these terms and conditions